🚚 Leloora Shipping Policy

At Leloora, we are committed to delivering your orders safely, reliably, and as quickly as possible. This Shipping Policy explains our shipping locations, processing times, delivery estimates, and other important information regarding your order.

📍 Shipping Locations

We currently deliver orders to serviceable PIN codes across India.

Delivery availability may vary depending on the location and the courier service available in your area.

⏱️ Estimated Delivery Time

Our estimated delivery times are:

• Metro cities: 2–5 business days

• Other locations: 3–7 business days

Delivery to remote areas, difficult-to-service locations, or during high-demand shopping periods may take additional time.

Once your order has been dispatched, we will provide tracking information through email or SMS, wherever tracking is available.

💵 Shipping Charges

We offer:

✅ Free shipping on prepaid orders above ₹499

📦 Orders below ₹499 may be subject to a shipping charge of approximately ₹49–₹79, depending on the product, package weight, and delivery location.

Any applicable shipping charges will be clearly displayed at checkout before you complete your purchase.

📦 Order Processing Time

Orders are generally processed and dispatched within 24–48 business hours, Monday through Saturday.

Orders placed on public holidays or outside our regular processing schedule may be processed on the next available business day.

Please note that order processing time is separate from the estimated delivery time.

🚚 Tracking Your Order

Once your order has been dispatched, you may receive tracking details via email or SMS, where available.

You can use the provided tracking information to monitor the progress of your shipment.

❗ Delivery Delays

While we make every reasonable effort to deliver your order within the estimated timeframe, unforeseen circumstances may occasionally cause delays.

Delays may occur due to:

• Courier-service disruptions

• Adverse weather conditions

• Public holidays

• High order volumes

• Incorrect or incomplete shipping information

• Remote or difficult-to-service locations

• Transportation or logistics issues

• Other circumstances beyond our reasonable control

If your shipment is delayed, we will try to keep you informed through the available contact information associated with your order.

🏠 Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete shipping information at the time of placing an order.

Leloora may not be responsible for delays, failed deliveries, or additional shipping charges resulting from an incorrect, incomplete, or inaccurate address or contact information provided by the customer.

📦 Delivery Attempts

Our courier partners may make multiple delivery attempts before returning an undelivered package to the sender.

If a shipment is returned because of an incorrect address, repeated delivery failure, or the recipient being unavailable, additional shipping charges may apply if the order needs to be reshipped.

📞 Need Assistance?

If you have any questions regarding your order or shipment, please contact our customer support team.

📧 Email: support@leloora.com
🌐 Website: https://leloora.com/

We will be happy to assist you with your shipping-related questions.